Economics

Communication is a very important element that plays a vital role in our daily lives. We experience communication almost every time. In businesses, it matters a lot one mistake or careless way of talking can put a person to face unfavorable consequences. Communication has its basic purpose of delivering the message in a way that the other person understands it, accepts it, take it forward, and act on the idea or thought that is conveyed. Such communication is called Effective communication. There are different ways of communicating different types of messages. For instance, there are two main approaches to communicate bad news messages. First, direct approach and the second is indirect approach.

The most appropriate choice of communicating the negative messages or bad news messages to the employee is to use Lean Communication. Lean communication basically involves the use of indirect approach that further uses a buffer that minimizes or lowers the shock produced by the bad news. In this way, the impact of bad news is lesser than when we communicate in direct approach. Lean communication is a good approach that is very beneficial for times when theres less time, bad news, and the message ought to be communicated in an effective way. Moreover, it uses the tool of respect while communicating with the other person. When giving respect and talking humbly with others, one can easily gain control of emotions of that person and can persuade him or her to understand and act on a certain thought or idea that we are communicating.

Therefore, lean communication channel enables a person to effectively pass on his message to the other person in a short and timely manner, with quality, with respect, and in an indirect way, which in turn leads to a successful communication between the persons without having any conflict.